KS99 Privacy Policy – Personal Data Protection for Malaysian Players

Welcome to the KS99 Privacy Policy. This document explains how KS99 ("we", "the platform") collects, uses, stores, and protects your personal information ("data") when you use the website and services offered at ks99.biz.

This Privacy Policy applies to all users of the KS99 platform — whether you are browsing our website without an account, in the process of registering, or already an active member. By registering or continuing to use the KS99 platform, you agree to how we handle your personal data as described in this document.

KS99 takes our responsibilities as a data controller seriously. We operate in accordance with the principles set out in Malaysia's Personal Data Protection Act (PDPA) 2010, which ensures that all data processing is carried out lawfully, fairly, and transparently in the best interests of our users.

KS99 collects several categories of data depending on how you interact with our platform:

A. Data You Provide Directly

• Registration Information: Full name, Malaysian identity card number (MyKad), date of birth, email address, mobile number, and your chosen username.
• Financial Information: Your Malaysian bank account number, eWallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), and DuitNow details linked to your KS99 account for deposit and withdrawal purposes.
• Verification Documents (KYC): A copy of your MyKad or passport, proof of current address, and any other documents required for the identity verification process.
• Communications: Messages you send to the KS99 support team via live chat, email, or WhatsApp.

B. Automatically Collected Data

• Technical Data: Your IP address, device type and web browser, operating system, screen resolution, and other technical data collected when you visit the KS99 platform.
• Usage Data: Pages you visit, time spent in each section of the platform, buttons clicked, searches made, and your general navigation patterns.
• Transaction Data: A complete record of all deposits, withdrawals, bets placed, winnings, and bonuses received through your KS99 account.
• Location Data: General location information based on your IP address, used for regional verification and security purposes.

KS99 uses your personal data for the following purposes, each grounded in a valid legal basis:

• Account Management: Creating and managing your KS99 account, processing registrations, and verifying your identity through the KYC process.
• Transaction Processing: Processing deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, as well as securely and accurately processing withdrawals to your Malaysian bank account.
• Customer Service: Responding to your enquiries, complaints, and requests through available KS99 support channels.
• Platform Security: To detect and prevent fraud, hacking, account misuse, and other unlawful activities that could harm you or the KS99 platform.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CFT) requirements.
• Platform Improvements: Analysing usage patterns in aggregate (without identifying individuals) to improve the design, performance, and features of the KS99 platform.
• Marketing Communications: Sending you information about KS99's latest promotions, bonuses, and offers — only if you have agreed to receive such communications.
• Responsible Gaming: Monitoring activity patterns to identify signs of problem gambling and provide appropriate assistance where needed.

KS99 does not sell your personal data. We only share information in the following limited circumstances, and only to the extent necessary:

• Payment Service Providers: Certified payment processors that handle your deposit and withdrawal transactions, including DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX providers. These providers are bound by strict confidentiality agreements.
• Game Providers: Internationally licensed casino and slots game providers that supply game content on the KS99 platform, solely to enable you to play those games.
• KYC Services: Third-party identity verification providers that assist us in carrying out identity checks as required by law.
• Authorities: Law enforcement agencies, regulatory bodies, or courts when required by Malaysian law or a valid court order.
• Analytics Services: Analytics tool providers that help us understand platform performance — in aggregated format only, with no individually identifiable information.

KS99 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

While we take all reasonable steps to protect your data, no system can guarantee absolute 100% security. You also play an important role in keeping your data safe by maintaining the confidentiality of your KS99 account password.

The KS99 platform uses cookies — small text files stored on your device — to enhance your experience and ensure the platform functions correctly. The following are the types of cookies we use:

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect certain functions of the KS99 platform, including your ability to log in to your account.

As a KS99 member and data subject under Malaysia's PDPA 2010, you have the following rights with respect to your personal data:

KS99 does not retain your personal data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:

• Active Account Data: For as long as your account remains active or as needed to provide services to you.
• Financial Transaction Records: A minimum of 7 years from the transaction date, in accordance with Malaysian financial regulations and AML requirements.
• KYC Documents: Minimum 5 years after account closure, in accordance with legal compliance requirements.
• Support Communication Logs: 2 years after case resolution, for customer service reference purposes.
• Aggregated Analytics Data: May be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires or data is no longer required, KS99 will securely delete or anonymise it.

The KS99 platform is not intended for individuals under the age of 18. We do not knowingly collect or process the personal data of minors.

Should we discover that we have collected personal data from an individual under the age of 18 without appropriate parental or guardian consent verification, we will take immediate steps to delete that information and close the account in question.

The KS99 platform may contain links to third-party websites or services related to betting activities or support services. This Privacy Policy does not apply to those websites or services.

KS99 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit, especially if you share any personal information there.

Casino and slots game providers operating within the KS99 platform maintain their own privacy policies. Information shared with these providers is limited strictly to what is necessary to allow you to play their games.

KS99 reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or the way we operate our services.

When significant changes occur, we will notify you via:

• In-platform notification on your next login to KS99.
• Email notification to your registered email address for material changes.
• Announcements on the KS99 website homepage.

The "Last Updated" date at the top of this document will always reflect the most current version. Your continued use of the KS99 platform after any changes take effect will be considered your acceptance of the updated privacy policy.

KS99 has appointed a Data Protection Officer (DPO) responsible for ensuring the platform's compliance with applicable data protection laws.

If you have any questions or concerns, or wish to exercise your rights regarding your personal data, please contact us through the following channels:

This Privacy Policy is effective as of January 2026. Any enquiries relating to your personal data privacy at KS99 will be handled with full professionalism and confidentiality.